Virtual Assistants are Powerful Team Members

What is the difference between one time task management  in comparison to the role of a Virtual assistants are powerful team memberslong-term virtual assistant (VA)?

I see my role as a virtual assistant as a team member, so I will base my answer to this question on my personal thoughts and opinions.

A team member consistently has their eyes focused on the betterment of the business (both their own business and the client’s business). This equates to looking beyond the task at hand. The VA role is better defined as an off-site manager. A valuable manager does this:

  • Personal Proficiency – Possesses personal qualities that make him/her effective. Possesses and uses social skills, ethical behaviors, and emotional intelligence.
  • Strategy – Adjusts to varied business needs as needed. Properly responds to challenges and/or emergencies. Prudent decision maker. Involves and asks for the client’s involvement with grace and precise common sense.
  • Executes – Delivers as promised. Makes things happen. Backs up their own word with actions taken.
  • Manages People – This depends on the VA’s role, but, every VA must be razor sharp with the handling of clients, customers, and this is reflected in verbal and written skills.
  • Accountability Model – Always present. Now, this doesn’t mean a VA is present 24/7 — no, no and no — but the VA is reasonably present and always responsive. When a VA is contracted in, they aren’t simply a paper or online spreadsheet pusher (for example), they become a thinker, and this goes beyond the task at hand. Open eyes, open ears, and (hopefully) a client that is open to hearing recommendations.

So, there are the qualities of a virtual assistant (VA) beyond the one-time task at hand. There’s plenty enough VA’s that work for the completion of one-time tasks. They are out there – available. Many of us, though, have the drive to go beyond!

Related post: Defining Virtual Assistant Roles


Defining Virtual Assistant Roles

Virtual Assistant Roles

By now, most of us know what a VA (virtual assistant) is. Still, let’s spell out the basic definition: A Virtual Assistant is a team member who happens to work remotely.

Virtual Assistants complete work under contract:

  • by a single task or project
  • by the hour
  • by the week, month, or year

Virtual Assistants are not employees—business owners hire VA’s under contract. The business owner is not obligated to pay employment taxes, nor are they required to provide benefits. Office space and equipment falls to the sole responsibility of the VA, a plus for any business owner.

Today, Virtual Assistants fall into different roles, or categories. Examples (which are fast-changing in today’s business world):

  • GVA (General Virtual Assistant)
  • OBM (Office Business Manager)

It is entirely up to the business owner to determine what needs they want or need to have met by a Virtual Assistant. These are some of the questions I recommend business owners think about when considering hiring a VA:

    • Do you need an assistant to help you get organized?
    • Do you need an assistant that has the ability to operate your back office—virtually?
    • Do you need an assistant to complete your administrative tasks?
    • Do you have specific needs, such as, video editing, podcast transcription, or email maintenance? Blog or email writing? Proofreading?
    • What tasks/areas do you not get done, persistently put off/cannot do yourself?

The types of work and roles that can be filled by a VA are nearly endless, and as I mentioned earlier in this post—similar to most things in business today (social media, for example)—virtual assistance is a fast-changing field. It morphs all of the time!

I hope I answered any general questions you might have about the role of a Virtual Assistant, and if not, I would love to see your comments!

How You Can Add Extra Hours To Your Business Day


Imagine this, I hand you a business card. It reads: I can help you find that extra hour you need in your day. Call me.

What would you accomplish if you had that extra hour?

What if you did nothing during that hour and somebody else did the work for you?

What if you set that one hour aside to do what you dream of doing for your business, and then you doubled or tripled that one hour each week?

This is where a virtual assistant (VA) steps in. You outsource that one hour to a VA. You purchase an hour, or two, or however many hours you may need, or a package of hours (to be used in a day, week, month or a year), and then you do something else while the VA manages the work that keeps you from doing what you REALLY want or need to be doing.

A VA works with you, as a partner via contract, and often this is done remotely. A VA is your trusted right hand. Your back up.

Your Virtual Assistant does not cost you insurance, a desk, a computer, nor the supervision that goes along with hiring an employee.

On my desk today I have several contracts: re-writing and editing a book, bookkeeping, social media management, customer contacts (email),  administrative work (behind the scene sales), and content writing. These are my narrowed down niches, but I do more. I focus on assisting pastors and churches, small businesses (and especially makers of handmade products), writers (and those that want to write but need assistance), and speakers.

If I cannot take on the job that you need completed, I can help you find a VA that can.

Welcome to my world of Virtual Assistance. It rocks. Call me.


(Check out these links: Michael Hyatt’s Experience Using A Virtual Assistant, 7 Reasons You Should Hire a Virtual Assistant , and Several Reasons Pastors May Need a Virtual Assistant by Thom S. Rainer, and Chris Ducker’s 101 Tasks You Can Outsource to Virtual Staff to Grow Your Business)

Virtual Assistant, A Team Member Who Works Remotely

virtual assistant

What is a virtual assistant? A virtual assistant is a team member who happens to work remotely.

For the most part, virtual assistants are self-employed. They work from their home office. A virtual assistant (VA) maintains their own work space, equipment, hours, and taxes.

I formed my virtual assistance business, Reliance Outsourcing, after some deep thinking. First, I hired a life coach that helped me to focus on my strengths, on the positive values I brought to the lives of others. Then, a second business coach guided me towards thinking about what I really wanted to do in my work life. Did I want to remain employed, or was there a business in my future? I have reinvented myself several times, with a number of businesses under my belt, so I was not surprised that I chose to serve others through my own business.

I made my final decision after watching a video of a young woman who started and grew a virtual assistant business from her home after her first child was born. Her value system was similar to mine, and her main focus was what she believed to be her calling, to serve others, to be the right hand to business owners so that they were freed up to work on the core of their businesses.

Reliance Outsourcing was born. I mentioned to my long-time friend, Kayla Fioravanti, of Selah Press, that I had started a virtual assistant business, and much to my surprise she had a need. She directed clients to me that needed assistance beyond what she could offer at that time. We were a good match. We shared in similar values and beliefs, and in Kayla’s words, “They needed someone who could speak for them online.”

What a virtual assistant can offer is vast, we:

  • Take on the small jobs that you may not like to do
  • Take on tasks that you never find the time to do
  • Complete tasks that you do not know how to do
  • Free up your time so you can work on your business, not in it
  • Help you to be better organized through outsourced administrative services
  • Give you a second voice by taking on scheduling, calling, and even invoicing — Customer Service

Have you ever said you wished more hours could be added to your day? Well, this is the value of a VA. You need another hour, call your VA. You need a project to be completed that you cannot get to, call your VA. If we cannot complete the job, we’ll assist you with finding out who and how to get it done.

We, VA’s, are also resourceful. We listen and we advise. We don’t step on the business owner’s toes, nor into their businesses, but when they have questions, or need direction, we are always there. That is our job.

As a virtual assistant, I help business owners grow by doing what they cannot do, do not want to do, or do not have the time to do.

Kayla Fioravanti, of Selah Press, and I are both on the same Blog Challenge. We’ve coordinated our thoughts from different sides of the fence. She has hired her own Virtual Assistant, and shares her thoughts and experience through her post, Top Ten Reasons to Have a Virtual Assistant.

reinvent ourselves

How I Reinvented Myself

reinvent ourselves www.relianceoutsourcing.comWhen we reinvent ourselves we basically create an entirely new version or make over who we are.

I found reinvention to be painful when I needed change. I believe this was because I didn’t want to close the door behind me. Now, I see how appropriate change was, and always is.

Who really wants to hear that I was a soap maker and a farmer, and that I miss all of that, to the degree that I wouldn’t develop into what I want, and what I feel God wants?

First, we should be happy, second, we should take our gifts and skills and use them to the best of our ability. Life changes. We use what we have, what we’ve learned, and we re-create.

See, I think we hang onto what we perceive as a need, but what we don’t see is our own personal value in what we can accomplish if we simply let go, and let be.

Okay, so, I (we, my husband and I) left behind a farm and goats, and a business, and my soap and lotion studio. I changed my life around completely for a number of years (rode across the states with my truck driving husband), and then I went back to work full-time. Going back to work after being my own boss for nearly 15 years was not easy, yet, I was filled with enthusiasm because I faced a challenge that I knew I could handle — a full time job in an accounting office (where my career originally began nearly 40 years ago).

I still work full-time in the “back office,” and I’ve also reinvented myself as a virtual assistant. This is a transition, right now as I speak. Remember, finance to business ownership, farmer and entrepreneur, return to finance and office, and now virtual assistant. I became an author in the past 5 years, with 4 books published, and now with several books in different stages of completion. I earned certifications as a life coach as well, and I have plans to grow that around the VA business.

There is value in this second ear, eyes, and brain for small business owners. I free entrepreneurs up to do what they want to do (not work in their businesses, but to work on their businesses, or both), and I end up being their trusted assistant. They don’t have to provide four walls, a desk, a phone, a computer, or pay payroll withholding taxes. How cool is that?

Reinventions can be positive moves. It was for me. It can be for you.

Remember this, you can let go when you think you cannot. You do not have to tell the same story over and over again, in fact, when you do exactly that, there is little growth for us.

Think about reinvention — who are you today? Have you totally flipped yourself from what you were (or did) then, to who you are (or what you are doing) now. Or, are you somewhere in between? Are you utilizing your best (skills, knowledge, gifts and talents)? Is there anything missing, or something that you have not let go of that could bog you down?

Remember one big thing. You aren’t what you do. You are who you are. There’s value in you, in your uniqueness and qualities.