Defining Virtual Assistant Roles

Virtual Assistant Roles

By now, most of us know what a VA (virtual assistant) is. Still, let’s spell out the basic definition: A Virtual Assistant is a team member who happens to work remotely.

Virtual Assistants complete work under contract:

  • by a single task or project
  • by the hour
  • by the week, month, or year

Virtual Assistants are not employees—business owners hire VA’s under contract. The business owner is not obligated to pay employment taxes, nor are they required to provide benefits. Office space and equipment falls to the sole responsibility of the VA, a plus for any business owner.

Today, Virtual Assistants fall into different roles, or categories. Examples (which are fast-changing in today’s business world):

  • GVA (General Virtual Assistant)
  • OBM (Office Business Manager)

It is entirely up to the business owner to determine what needs they want or need to have met by a Virtual Assistant. These are some of the questions I recommend business owners think about when considering hiring a VA:

    • Do you need an assistant to help you get organized?
    • Do you need an assistant that has the ability to operate your back office—virtually?
    • Do you need an assistant to complete your administrative tasks?
    • Do you have specific needs, such as, video editing, podcast transcription, or email maintenance? Blog or email writing? Proofreading?
    • What tasks/areas do you not get done, persistently put off/cannot do yourself?

The types of work and roles that can be filled by a VA are nearly endless, and as I mentioned earlier in this post—similar to most things in business today (social media, for example)—virtual assistance is a fast-changing field. It morphs all of the time!

I hope I answered any general questions you might have about the role of a Virtual Assistant, and if not, I would love to see your comments!

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